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Telephone 01322 555 442 or email office@clinkerlittle.com

94 London Road, Crayford, Kent, DA1 4DX

DOING BUSINESS WITH CLINKER LITTLE

Consulting Accountants and Advisors to Successful Business Owners Across the South East

On behalf of the team of Clinker Little, we thank you for your consideration in engaging our services. We have learned through past experience that both parties need to be in agreement to have a successful relationship. In order to evaluate the level and types of services you require, we have designed the above Customer Questionnaire to aid our analysis and determination as to your needs, wants and to our mutual compatibility. Consider us your Business Doctor; so like your medical doctor, the more we know about you, the better we can serve you.

There are no correct or "right" answers to these questions. The straightforward fact is that due to the unique makeup of our firm and the goals we set to accomplish for our clients, not all prospects fit the profile that enables us to provide the services required. This questionnaire and subsequent initial interview are two of the tools we use to determine the potential of a positive relationship.

Over the years, we have come to accept that although our firm's approach to accounting, tax and advisory services is unique, we are not the best solution for all prospects. Long-term value is only maximized when your wants, needs, personality, and financial condition connects with ours.

We do not price our services by the hour. We believe that the true value is determined by each party. No two relationships are equivalent, and accordingly no two engagements will have the same price and terms. Accordingly, comparison between your needs and wants with those of your acquaintances generally does not produce valid information. And in as much as your relationship is confidential between you and our firm, we cannot discuss the terms and conditions of your friends and acquaintances that may happen to have relationships with our firm.

We may require a retainer to be applied to the financial agreement between us. However, since we provide a complete 100% money back guarantee, we will gladly refund your prepayment should you unilaterally determine that we have not provided the services agreed to in our engagement terms.

In conclusion, we invite you to complete the above Customer Questionnaire. If you have an interview scheduled, please submit the questionnaire at a minimum of 3 days prior to the interview date. If you do not have an interview scheduled, we will contact you within 3 days of receiving your questionnaire.